Return & Refund Policy

Thanks for shopping at DexSmart.

If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. You item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item(s).

If your return in approved, we will initiate a refund to your original method of payment. You will receive the credit with the standard time, depending on your card issuer's policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you recieve a refund, the cost of shipping will be deducted from your refund.

CONTACT US

If you have any questions on how to return your item, please contact us.